Here is a fun question about schools. When your kid’s school wants to tell you something — a concert, a snow day, pajama day — how does it tell you? If you are the parent of a school-age child in America in 2026, the answer is: all of the ways, simultaneously, in an avalanche, and therefore none of them at all. The Boston Globe’s Beth Teitell has documented the result, and the technical term for it is the “platformization of education.” Remote learning supercharged the category during the pandemic — learning management systems, family engagement platforms, assessment and security tools, fee-management solutions — and now the whole apparatus has, in her phrase, escaped containment.
The scale of the thing is something. Each district maintains an average of 3,000 digital tools, according to the 2026 Edtech Top 40 — a roster that includes Canvas, Schoology, ClassDojo, Seesaw and Gaggle. Three thousand! And that is just the formal inventory. On top of the school stack comes the sports stack. One Charlestown mother, Bruno, has two sons playing town soccer and club soccer — four teams — which means TeamSnap, GameChanger, Crossbar, Swimmingly, SwimminglyFan, “and maybe one more, but she can’t remember,” the Globe reports. On TeamSnap, her sons are identified as “b56-4” and “b56-1.” Her verdict: “I don’t even know who’s who.”
Now, imagine — and this is pure hypotaxis, not reporting — imagine you run an education-technology company. Your customers are not the people who use your product. The people who use your product are teachers and parents; the people who buy it are administrators, and administrators, it turns out, have a sunnier view. A 2025 report cited by the Globe, titled “App Overload: How a Fragmented Digital Landscape is Failing K-12 Education,” found that “private school and district decision-makers … tend to view the app ecosystems they’ve created optimistically,” while “the realities experienced by teachers and parents differ markedly.” Parents report “heightened frustration and time burdens”; teachers “express moderate dissatisfaction, largely due to the administrative work required to navigate multiple platforms.” The buyer is delighted. The users are drowning. This is not a bug in the business model; it is, roughly, the business model.
And the model works! The global ed tech industry is clocking in at $215 billion in 2026 and is projected to hit $589 billion by 2034, according to Fortune Business Insights. The Edtech Top 40 report notes that K-12 institutions are “moving away from technology accumulation and toward deliberate ecosystem building” — which is a lovely sentence, worth reading twice — but concedes that for now, “tool sprawl” is real. Translate that from the corporate-dialect: we are selling fewer more tools than we used to, sort of, eventually.
Meanwhile, on the user side of the ecosystem, the information architecture has achieved a kind of perfect failure state. “We’ve gone so far into communication overload that we’ve come out on the other side and know nothing,” the mother of a South Shore grade-schooler told the Globe. Her daughter’s school notified her about an upcoming concert in multiple ways — the “avalanche” of information made her eyes “glaze over” — and she learned of the event the morning of, from a neighbor mom. “Thank god for Katy.” The redundancy created to guarantee delivery is precisely what guarantees non-delivery; when everything pings, nothing pings. Heather McMullen, a nurse practitioner and mother of four in Newton, put her phone out of earshot because the dinging made her anxious. Asked if she had missed events or deadlines, she said probably: “I haven’t been to a back-to-school night in two years.” Though she added, “I also feel like my kids tell me important things. I know that’s so old-school.”
The whole phenomenon was captured in a viral tweet that, as the Globe notes, reads like satire but almost isn’t: “Your child’s assignment is in ParentVue. Have you checked Canvas? The homework is in EduSpot. The grades are available on Teacherly. I mentioned this in the WhatsApp group. It was literally sent to your comcast dot net email address.” The replies were a support group. One parent wrote that when her 8-year-old was sick, the office told her to submit the absence on ParentVue, then, when she couldn’t figure it out, told her she had to wait for the 10 a.m. push notification. Another joked in the voice of a teacher: “We’re sorry you were monitoring ParentVue, EduSpot, and Canvas for reading assignments, but our class uses Moodle for paper submittals. I outlined this in the week 1 welcome email. We can’t make exceptions for late submissions.”
There are, to be fair, benefits — the apps are not without them, any more than the dermatologist’s reminder texts are. But there is also a darker design question, raised by Phil Nichols, an associate professor at Baylor University’s Moody School of Education and co-author of a paper on how digital platforms “subvert” the goals of public education. “Every one of these platforms collects data — text that is entered, pictures that are shared, active-use time, clicks and swipes,” he told the Globe. “All of this is valuable to platform companies who can use it to develop and market their products or sell it to third parties. And because they store that data indefinitely, it can be vulnerable in the case of a data breach.” So the 3,000 tools are not just a notification problem; each one is also a small standing archive of your child, held by a company whose incentive is to monetize the archive.
And someone has to feed the archive. That someone is teachers, now asked, as Nichols put it, to “teach and also curate a classroom feed so they can push out notifications.” When the Globe posted a query in a mom-focused Facebook group, one teacher, describing a “thankless job,” wrote back: “We literally can’t make anyone happy. We either communicate too much or not enough.” Which is true, and also the punchline of the whole system: the teachers are drowning too. The only parties not drowning are the ones signing the contracts.
Emily Silver, cofounder of NAPS, a Boston-based support service for new moms and families, has the summary that should probably be engraved somewhere: “Parents are not lacking information; they’re drowning in it.” Information, it turns out, is not scarce. Attention is scarce. An industry built to supply the former is strip-mining the latter, at $215 billion a year and climbing, one unread push notification at a time. Also, pet owners have their own version — Digitail and PetDesk — so the dogs are covered too. Somewhere, a golden retriever’s vaccination reminder is going unopened. Please don’t let it be pajama day.

